Problem
When logging in, the system presents and Internal Server Error
Conditions
This error occurs when too many log in attempts have occurred for a username in a small period of time. This may also result from two browsers or devices trying to log into the same user at the same time.
Steps for resolution
- Clear the cookies, cache, and history.
- Close all browser windows and tabs.
- Double-check your credentials.
- Wait 5-10 minutes before trying to log in again.