EdisonLearning eCourses perform optimally when devices used to access the platform meet minimum hardware and software specifications. While eCourses may function properly on lesser hardware/software, EdisonLearning can only effectively support users when eCourses are delivered via devices meeting the minimum standards.

Technology

To use EdisonLearning eCourses, an end user must have:

• A device that meets or exceeds the minimum required specifications. See specific hardware and software requirements below
• A high-speed Internet connection (suggested minimum: 3 Mbps upload and download speed)
• Media player
• PDF viewer
• Pop-up blocker turned off in all browsers being used for eCourses
• Office suite (Google Docs, Microsoft Office, Open Office, Libre, etc.)
  • Most essay responses allow for entry into a text editor, however, some courses require writing assignments or projects uploaded as a document).
• Speakers or headphones

Recommended, but not required, items

• Printer
• Mouse
• Keyboard for tablets
• Java enabled
• Audio recording program and microphone

Device Specifications

While eCourses will function correctly on all configurations configured below, preferred options in each category have been bolded.

TLS Ciphers supported by the Server

Browser Refresh Settings

Users' Web browsers must be set to refresh every time a page is viewed (instead of loading a page from cache) in order for the system to correctly display updated information.

Email Communication Addresses and Policies:

Edison will be communicating with the users with email address no-reply@edisonlearning.com. In order to receive the emails:

• Allow “edisonlearning.com” domain in anti-spam policy. This will ensure mail will not be diverted to spam folder.
• Whitelist the domain “edisonlearning.com” at Mail exchange, so that mail with links will not be blocked.      

Firewall IP Addresses and Ports

Your firewall must allow outbound traffic to the following Internet addresses in order to access our content for

TCP port 80 (HTTP) and TCP port 443 (HTTPS):

Compatibility Test Procedure

Using a supported browser connected to the internet, go to: https://esw.edisonlearning.com On the login page, enter the following test credentials and click the Sign In button: Username: siteready Password: welcome The student portal homepage should load and resemble the following screenshot.

3. Select a course name or its icon to expand its "accordion" drawer. Inside, the individual course parts are listed, with the greyed out locked course parts indicating the student isn't actively enrolled in that course part. Click or tap anywhere in the white box for a course part to enter the course. If you don't see a course open, it may have been blocked by a pop-up blocker, so please make sure to always allow pop-ups for this site.

4. Depending on the course view, the course might look like any of the following screenshots. Make sure to click around the different lesson components and ensure everything loads properly.

5. After successfully completing these instructions, your compatibility test is complete. If you experience any issues, please let your EdisonLearning customer success manager know, or email Online.Support@edisonlearning.com to generate a ticket for the support team, making sure to include all relevant details.

© 2024 EdisonLearning, Inc. All rights reserved.