Why Clearing Cache and Cookies Helps

• Cache: Your browser stores certain data to load pages faster. Sometimes, old data conflicts with new updates, causing issues.
• Cookies: Cookies store information about your browsing habits. Sometimes, they can lead to errors in accessing websites.

Clearing them gives you a fresh start and often resolves issues with websites and online platforms.

Video: How to Clear Cache and Cookies in Google Chrome

Steps for Clearing Cache and Cookies: In various browsers

If you're having trouble with your online learning program, clearing your browser's cache and cookies might help. Here's how to do it in the most common web browsers:

Google Chrome

1. Open Chrome.
2. Click the three dots in the top-right corner of the window.
3. Select More tools > Clear browsing data.
4. Choose a Time range (e.g., Last 7 days or All time).
5. Make sure Cookies and other site data and Cached images and files are checked.
6. Click Clear data.

Mozilla Firefox

1. Open Firefox.
2. Click the three lines in the top-right corner.
3. Go to Settings > Privacy & Security.
4. Scroll down to the Cookies and Site Data section.
5. Click Clear Data.
6. Ensure both Cookies and Site Data and Cached Web Content are checked.
7. Click Clear.

Microsoft Edge

1. Open Edge.
2. Click the three dots in the top-right corner.
3. Select Settings > Privacy, search, and services.
4. Under Clear browsing data, click Choose what to clear.
5. Select a Time range.
6. Check Cookies and other site data and Cached images and files.
7. Click Clear now.

Safari (macOS)

1. Open Safari.
2. Click Safari in the top menu and select Preferences.
3. Go to the Privacy tab.
4. Click Manage Website Data.
5. Click Remove All and then Remove Now.

Clearing Cache and Cookies on Mobile Devices

• iPhone/iPad (Safari):

  1. Open Settings.
  2. Scroll down and tap Safari.
  3. Tap Clear History and Website Data.

• Android (Chrome):

  1. Open Chrome.
  2. Tap the three dots in the top-right corner.
  3. Go to Settings > Privacy and security.
  4. Tap Clear browsing data.
  5. Check Cookies and site data and Cached images and files.
  6. Tap Clear data.